You do not have to supply any personal information to use this site, and we do not collect or share any information about you without your permission. The information that you provide will only be used for the purposes that you have specified (i.e. Samples, Quote, Email newsletter). You can request us to change and delete your personal information from our records at any time. We store your data on a secure database that can only be accessed by our authorised staff. If you have any questions, problems or complaints with our site, please contact us.

Email Newsletter

If you choose to sign up to our free email newsletter, you’ll provide your name and email address. You will then receive an email welcoming you to our services. You can unsubscribe from our newsletter and email services at any time online or by contacting us. When you unsubscribe, we will delete all information about you from the newsletter mailing list.

Third Parties

We use third parties to help us conduct some of our business, such as shipping and newsletter posting. We will only give these companies your information for the purpose that you have specified. They are not permitted to use the data in any other way. We only work with the most respected carriers in the UK in order to keep your details safe and secure.

Security Features

The database of customer information is stored on a secure server and internal procedures have been created to protect your information from intruders.

Child Security

Children are safe at our website. We do not intentionally attract children under 13, and if a customer is found to be under 13, we will delete any personally identifiable information that they have shared with us.

Sale of Personal Information

We do not sell, rent or share our mailing lists. If another company acquires and plans to continue to offer services that our customers have requested, they will acquire our mailing lists as part of the sale. We will notify you in the unlikely event such of such an acquisition, and you will be able to remove your information from our mailing lists at that time if you choose.

Changes to our Privacy Policy reserves the right to update this privacy policy at any time. Changes will be highlighted in this area with notification regarding the date of the update. Any choices you have made about how your information may be used will continue to be respected in the event of such a change.

Reporting Problems

Please contact us to report a problem you have experienced on our site. You can submit your complaint via email, postal mail, phone or fax. We will investigate your complaint and respond promptly.

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements